How to Setup an Affiliate Program in Infusionsoft

How to Setup an Affiliate Program in Infusionsoft

Level: Beginners

Setting up an Affiliate Program is pretty easy with Infusionsoft. There’s only one requirement which is that Infusionsoft must be your shopping cart — otherwise, you’d be registering a whole bunch of affiliates but not paying them. So in order for this to work, you will need to be using Infusionsoft to process your sales. That means if you run your sales manually (e.g. you collect membership fees in cash at your gym or use a POS system that’s not integrated with Infusionsoft) or generally outside of the Infusionsoft system (using something like Stripe, DAP, e-junkie, Clickbank etc. without proper integrations), then it’s not going to work.

Note that commissions are based only on the purchase price which excludes taxes and shipping costs.

In order to set up your affiliate program, go to CRM and then click on “Referral Partners

set up infusionsoft affiliate program

 

 

 

 

 

 

 

Next, click on “Commission Programs“:

Fullscreen%201/03/2014%2011:18%20pm

Then “Add a Commission Program” on the top right:

Create Affiliate Program

Create Affiliate Program

Commission%20programsNow we name the specific program:

For “Priority“, number 1 overrides number 2, and number 2 overrides number 13. So the lower number gets the priority.

After you hit “Save” you’re going to see a new section appear below:

Default Commissions Box

Default Commissions Box

Edit the Default Commisssion

Edit the Default Commisssion

The “Default Commission” is where you set your standard rule. So let’s say that you want to pay a 20% flat rate on all of your products as commission. Then you click on Edit:

Setting the Affiliate Commission

Setting the Affiliate Commission

And then set your commission to 20% on the Level 1 Sale Percentage:

Level 1 means the affiliate (let’s say Affiliate A) that made the sale. Level 2 means the affiliate that brought Affiliate A.

You’ll also notice an option for “Payout Type”. Credit on Customer Payment means that the affiliate gets paid out after full payment has been made by the customer. “Up-Front Credit in Full” means the affiliate gets credited even when the customer hasn’t made the full payment yet.

You can create “overrides” for products/subscriptions where you want to set a different commission rate.

Set Up Your Affiliate Sign Up Form

Now we need to give your affiliates somewhere to sign up. We can do this from the campaign builder.

Sign Up for Newsletter

Sign Up for Newsletter

First, go into one of your campaigns, and drag the “Sign up for newsletter” from the “Goals” section on the right:

I’ve renamed this to “Affiliate Sign Up Form“.
Chinese%20Affiliates

Now double click on this and go to “Field Snippets

Field Snippets

Field Snippets

Now drag and drop the “Referral” icon:
Partner Icon

You will now be presented with this:
Chinese%20Affiliates

Parent refers to the affiliate that brought in the person that’s filling out the affiliate form. So that’d be “Affiliate A” from our previous example.

Programs determines which affiliate program the affiliate is signed up to. You can use the form to move an affiliate off one program and to another one (both “Add to” and “Remove from” will need to have a selection) or remove them from the affiliate program altogether (only “Remove from” will need a selection).

Referral Partner Notifications determines whether the affiliate gets sent an email when someone signs up.

Credit Window determines how long the tracking cookie remains active for. Leave it blank for unlimited so that the affiliate gets credit no matter how long it takes the customer to sign up.

After you hit “Save”, create a “Thank You” Page, Publish your changes and then you’re all set here! See, that wasn’t bad, right?

Now sign up as an Affiliate yourself using the form that you’ve created and keep a note of your username and password as we’ll use this in the next step.

Setting Up the Partner Center

You’ll need to know your application name here. It will usually be in the format of xx123. You will see it when you login to Infusionsoft. When you have that, replace xx123 with your application name below and enter your URL:

https://xx123.infusionsoft.com/app/authentication/login

(You can also find the URL by going to CRM -> Settings -> Referral Partner Center)

When you go to the URL, it should look like this:
https://ci130.infusionsoft.com/app/authentication/login

Use the username and login that you noted above. You should see a screen like this next after you login:
Referral%20Partner%20Home

This is what your affiliates will see. When they click on “Link Generator” it’s going to be empty. This is the link that they’re going to use to refer leads to you. In order to set this up, go back into your Infusionsoft application and go to:

CRM -> Referral Partners -> Referral Tracking Links
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Then click on “Add Referral Tracking Link
Referral%20tracking%20links

Now we enter details about the Link where affiliates will send traffic:
Manage%20Tracking%20Links

Everything on the form above is pretty straight forward. The only thing that’s not is the Referral Partner field. This allows you to specify a promotion specifically for one affiliate — e.g. if you’re doing a JV webinar and you want to give discounts for your affiliate’s customers and then give credit to that affiliate, you would specify the affiliate in this field. Note that other affiliate will NOT be able to use this since it has been assigned to one partner.

After you hit save, go back to the Referral Partner Center and you’ll see that there’s now a link in the Link Generator:

Create%20Tracking%20Links

This link is what your affiliate will use to refer leads to you.

Now you can also create additional resources such as email templates, resource links (i.e. point them to websites with details about how they can better promote your products), and banners to help your affiliate help you even more.

To do this, go to Referral Partners -> Promotional Resources
Fullscreen%202/03/2014%201:43%20am

 

And then on the top right, you can choose to add email templates, link resources for your affiliates, and banners.

Adding Infusionsoft Promotional Resources

Adding Infusionsoft Promotional Resources

Your affiliate will be able to track their link stats, orders generated and so on:
Link%20Tracking%20Stats

I encourage you to explore the partner section in the Infusionsoft application. If you go to CRM -> Settings
All%C2%A0Contact%20&%20Company%20Settings

You can customize your Partner Center even more (e.g. the welcome message on the home screen).

Your affiliate will be able to use the one log in and track multiple websites and multiple campaigns.

All they have to do is “Create Ad” in the Link Generator:
Create an Ad in Infusionsoft

And then fill out the details:
Manage Infusionsoft Referrals

And then your affiliate will be able to create a custom tracking link for a specific product (“Main Product” in this example):
Creating Infusionsoft Tracking Links

Your affiliate can then track clicks and sales according to the specific links they’ve created.

 

Issuing Payments to Affiliates

Get more information on issuing individual payments here and batch payments here.

Get More of the Good Stuff Here



4 Comments
  • Marlon
    September 28, 2014

    This article is just absolutely fabulous. I needed to setup an affiliate program and fast, and this assisted greatly in doing so.

    The part about having to sign up separately in the Partner Center as an an affiliate to see the Referral links was missing in almost every other online source including the Infusionsoft website.
    Kudos!!! Keep it up.
    best regards
    Marlon

  • Al
    October 8, 2014

    Great article. One quick question. We usually pay affiliates for sales up to 60 days prioor to the payout date to deal with customer returns. How would one do this in Infusionsoft? Generating a report for the period up to 60 days prior not only only includes sales for that period, but also only payouts for that period. In other words, even though I paid an affiliate 30 days ago, it will tell me I still owe them that money because it doesn’t include payouts.

    Any ideas?

    Thanks.

    Al

  • Jean
    February 4, 2016

    I was also getting stuck in the signing up separately in the Partner Center to see the referall links after reading several others guides. That is why I landed on ruizhidong. Thanks for your help.

  • Tom Zinselmeyer
    August 7, 2016

    How does this link impact SEO? In other words, if you want this link to be both a backlink and an affiliate link should you customize it to fit the website’s url?

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