Never Split The Difference Book Summary by Chris Voss

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1. Use late night FM DJ voice 2. I'm sorry 3. Mirror 4. 4 seconds silence 5. Repeat 3 Types of Voices Late night DJ Positive playful voice -- default. relax and smile while you're talking Direct/assertive -- use rarely Mirrors Use last 3 words or the critical 3 words Use mirrors to encourage other side to keep talking Labeling It sounds like, It seems like Never say "I" Use ...

Exactly What To Say Summary by Phil M. Jones

But. People always remember what comes after the but. How Open Minded Would You Be About Giving This Chance? How open minded are youWhat Do You Know? Without losing face. Everybody wins or everybody loses. How Would You Feel If? Must feel right first before rational. Just imagine. Must have first imagined yourself doing it. People make decisions ...

I Use To Be A Miserable F*ck Book Summary by John Kim

Or the Principles of John Kim. Kindness comes from a place of truth Niceness as a negotiation Is the intention to give or to take? Is it because you want something in return? Acceptance, validation, approval.  People pleasing. To be worthy. hard to build self worth and sense of worth SELF Don’t hideDo Walk with MirrorsDo Choose Responsibility over FreedomDo Live a ...

Overdeliver Book Summary by Brian Kurtz

Overdeliver Brian Kurtz Outwork everyoneInsatiable curiositySurround yourself with smart peopleHelp others first Sending Emails Use Content StrategicallyEverything you send doesn’t need to sell something but everything you send needs to achieve something. Everything is a relationship event. Deploy the best resourcesDevelop a clear strategy. Don’t get lazy with your copy and creativesFind out what’s missingUse focus groups Walk aroundGet real ...

Top 5 SEO Reporting Dashboard Tools in 2020

SEO Reporting Dashboard Tools An Introduction to Dashboards Checking the pulse of your business is something that needs to be done regularly. As the old saying goes, What gets measured, gets managed. It's an important activity that I don't always remember to check so it's on my daily routine list to make sure that I remember to check ...

Amazon Sponsored Ads PPC Strategy 2020

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Amazon has recently launched a new "Advertising Console" which has replaced the previous Sponsored Ads dashboard. Using Amazon Sponsored Ads is a very important part of the overall Amazon Seller Strategy and it can be a huge boost to sales if done correctly. Part of the reason it's so essential is because it has the effect ...

Klaviyo vs Conversio

A Transformation, Then Sale of Conversio I was with Conversio from the early days when they were called Receiptful and the CEO was answering the tickets. It's been exciting to watch them grow and go through changes. They got acquired by Campaign Monitor in August 2019. The CEO had sold a previous start up (WooThemes) to ...

Roam Research 2020 Review, Pricing, and Alternatives

Updated June 30, 2020 Roam Research I've been using Roam Research for a while now and I love using the software. Why? It's the best tool I've used so far for personal knowledge management. A surprising benefit has been the Roam community that's filled with learning geeks like me 🤓 Why Roam Has Become So Popular Crazy Growth at ...

Sellics Review 2020

Sellics Review Sellics pitches themselves as an all in one platform but really the most valuable feature for Amazon sellers is its Amazon PPC management feature. If you're looking for an all in one, honestly I think that Helium 10 is the way to go. Keep in mind that Helium doesn't have a PPC manager. When you're ...